FAQs

Read through our FAQs to find out more.

Am I able to do my tax return over the phone or via the internet?
Yes, you can email your details to your Client Manager or arrange a phone appointment with one of our accountants.
Are you able to deposit my refund into my bank account if I choose the fee from refund option?
Can I have your fee deducted from my tax refund?
Can you arrange payments plans with the ATO to pay off my tax debt?
Do I need to bring all of my receipts to my appointment or can I bring a summary of my expenses?
Do you offer bookkeeping services?
How can I get a payment slip if I have lost my BAS or IAS form?
How can I pay my Initiative fees?
How long do I need to keep my tax records?
How much can my business earn before I have to register for GST?
Is there someone at Initiative who can witness documents?
When do I need to pay the superannuation for my staff?
When is my BAS due?
When is my tax return due?